Description

1. Power and Voltage Matching
• With a 22KW rating, and AC380V input and output voltage, it provides a stable power supply for charging. The input and output current of 32A ensures efficient power transfer, suitable for vehicles requiring this power level.
2. User - Friendly Interface
• Equipped with a 4.3 - inch color touch monitor. It also supports swipe card, WeChat, and PayPal payment, offering diverse and convenient operation ways for users to start and pay for charging easily.
3. Flexible Sizing and Installation
• Multiple size options: Without gun mount (350X150X350mm), single gun mount (350X150X370mm), double gun mount (350X150X450mm), and column type (1135mm). Can be wall - or pillar - mounted, adapting to different installation spaces and requirements, especially suitable for壁挂式 (wall - mounted) scenarios where space utilization is crucial.
4. Durable and Protective
• IP54 rating means it is protected against dust and water splashes. This ensures reliable operation in various indoor environments, even in areas with some dust or occasional water exposure, enhancing the charger's service life.
5. Diverse Charging Modes
• Supports swipe card, APP, and manual charging modes. Users can choose the most convenient way according to their habits, improving the charging experience flexibility.
6. Convenient Cable Length
• A 5 - meter charge gun cable length allows for flexible connection to the vehicle, reducing restrictions on parking position relative to the charger.
7. Lightweight and Easy to Handle
• Weighs only 8KG, making it easy to install, maintain, and reposition if needed, which is an advantage for壁挂式 installation as it puts less stress on the mounting structure.
8. Networking and Compatibility
• Complies with OCPP1.6 networking protocol and supports multiple networking methods (wifi, bluetooth, 4G, LAN). This enables remote monitoring, management, and software updates. Also, it adheres to a wide range of applicable standards (GB/T20234, EN62196, etc.) and communication protocols (GB/T27930, etc.), ensuring compatibility with different vehicles and charging management systems.
9. Wide Temperature Adaptability
• Can operate in a temperature range from - 25℃ to + 50℃. De - rating above 50°C and having a heater for very cold areas allow it to work in extreme climates, suitable for use in different seasons and regions.
10. Safety Features
• Type A (A + 6) leakage protection and pen fault ground detection (for the UK market) enhance charging safety, reducing the risk of electrical accidents and ensuring user and vehicle safety during the charging process.
11. Smart Charging Option
• Optional Dynamic Load Balancing helps optimize power distribution in multi - charger setups, preventing over - loading of the power supply and ensuring stable operation when multiple chargers are in use simultaneously.
Faq
3 years Warranty. Hardware damage: During the warranty period, we will replace it free of charge.Software malfunction: Our after-sales team will handle it through online services.
It may be due to insufficient power of the charging station, limited charging current of the tram, or insufficient power supply in the parking space. Please select a higher power charging station, check the vehicle settings, adjust charging parameters, choose other parking spaces, or report power supply issues to relevant departments.
When using a charging station, sometimes you may encounter charging failure and be unable to charge normally. It may be a problem with the charging connector, charging station, or charging card. Please check if the connector is intact and ensure that the plug is securely inserted. Contact the charging station management unit for maintenance or replacement. Report the malfunction and carry out repairs or replacements. The charging card may have poor contact, damage, and other issues, leading to charging failure. If there are any problems, please replace the charging card in a timely manner or contact the charging card issuing agency to solve the problem.
When swiping the card for charging, do not use the same charging card to swipe other charging stations to avoid being locked.
If the charging has ended or the charging has ended abnormally, resulting in outstanding settlement, please swipe your card for settlement.
The display screen does not light up. Restart the charging station or contact professional technicians for repair.
No response from card swiping, restart the device, replace the card, and call customer service for consultation.
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