Description
This is a 240 KW DC fast charger tailored for heavy-duty trucks. It showcases a sleek and modern design, with a white main body that exudes a sense of professionalism and reliability. Equipped with two charging guns, labeled "1 Gun" and "2 Gun", it allows for simultaneous charging of two heavy-duty trucks, which significantly improves the charging efficiency for fleet operations.
On the front of the charger, there is a user-friendly touchscreen display. This screen provides real-time information about the charging process, such as charging voltage, current, power, and the remaining time to full charge. Users can also use the screen to select different charging modes and make payments.
The charging cables are thick and durable, designed to withstand the high power demands of heavy-duty trucks and various weather conditions. The charger is built with multiple safety features, including overcurrent protection, overvoltage protection, and short-circuit protection, ensuring the safety of both the truck and the user during the charging process.
It is an ideal charging solution for logistics parks, truck stops, and freight terminals, providing a convenient and efficient charging experience for heavy-duty truck operators.
Faq
3 years Warranty. Hardware damage: During the warranty period, we will replace it free of charge.Software malfunction: Our after-sales team will handle it through online services.
It may be due to insufficient power of the charging station, limited charging current of the tram, or insufficient power supply in the parking space. Please select a higher power charging station, check the vehicle settings, adjust charging parameters, choose other parking spaces, or report power supply issues to relevant departments.
When using a charging station, sometimes you may encounter charging failure and be unable to charge normally. It may be a problem with the charging connector, charging station, or charging card. Please check if the connector is intact and ensure that the plug is securely inserted. Contact the charging station management unit for maintenance or replacement. Report the malfunction and carry out repairs or replacements. The charging card may have poor contact, damage, and other issues, leading to charging failure. If there are any problems, please replace the charging card in a timely manner or contact the charging card issuing agency to solve the problem.
When swiping the card for charging, do not use the same charging card to swipe other charging stations to avoid being locked.
If the charging has ended or the charging has ended abnormally, resulting in outstanding settlement, please swipe your card for settlement.
The display screen does not light up. Restart the charging station or contact professional technicians for repair.
No response from card swiping, restart the device, replace the card, and call customer service for consultation.